Refund Policy

Effective Date: 28 February 2026

This policy explains when a learner or parent may request a refund for payments made to H-Arya.

1. Refund Eligibility Windows

Monthly plans: refund requests accepted within 3 days of successful payment.
Long-duration plans: refund requests accepted within 7 days of successful payment.
Requests must include the registered phone/email and payment details.

2. Non-Refundable Conditions

Refund window has expired.
Account misuse, policy violations, or fraudulent activity is detected.
Partial use period where substantial learning content has already been consumed.
Third-party transaction charges, taxes, or gateway fees may be non-refundable.

3. Processing Timeline

Eligible requests are reviewed within 3-5 business days.
Approved refunds are initiated to the original payment method.
Final credit may take 5-10 business days, depending on the payment provider.

4. Contact and Escalation

To request or escalate a refund query, contact support at 8097721250 or mohdanas211@gmail.com. Include transaction details for faster resolution.